Jacquelyn Mello helped us with arrangements for my Fathers passing.
We couldn’t have asked for a warmer, more empathetic and professional person to help us through this difficult process.
Her kindness is greatly appreciated.
My father passed away in Modesto, Ca and his wishes were to be buried back home in Honolulu. I had no idea how to even begin this process or where to start. We worked with Jacquelyn at Franklin & Downs and she is compassionate, caring and guided me through the process of fulfilling my father’s wishes. Thank you so much Jacqueline!
During this difficult time we were handled with great care and compassion. Everything went as stated and we were very pleased with the service we received. Thank you to all of you!
I just want to say that the staff here was great. they were very professional and very accommodating to our every need. we had so many hiccups with the casket company that delivered our casket but they were able to make everything a smooth process and our service came out very nice the chapel was so pretty. they were also accommodating at the wake the let us choose our own song play list and the provided a lot of support for our family. i just want to thank everyone who works at the funeral home because even though it was a sad occasion you made my brothers funeral very nice and i would highly recommend you guys to anyone..
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
You are welcome to call us any time of the day, any day of the week, for immediate assistance. Or, visit our funeral home in person at your convenience.