I would like to take the time to thank the staff at Franklin and Downs McHenry Chapel for providing exceptional services to our family during a very difficult and emotional time. Not only did we appreciate their patience in taking the time to discuss our concerns and needs but also their knowledge, ability and attention to detail have added to make this task less stressful. Melissa, Madison, Kristi, Lynn and Mary not only were thorough and dedicated to our needs but pleasant to work with. Thank you again Laura Pulido and Saenz Family
Franklin & Downs Funeral Home has gone above and beyond our families expectations with taking care of my younger brother in October 2020. My parents were extremely well taken care of by the staff from the moment we walked through their doors. They granted us opportunities and care with my brother that my family and I will forever be thankful for. They were very patient with us and were always available by phone, email, and text throughout and even after the services. I only have positive feedback after my experience with everyone at Franklin & Downs Funeral Home and highly recommend them.
Thank you Franklin and Downs Funeral Homes, especially Kristi who helped me and my family to have a memorable service for my husband. She was very professional and very sincere while working with us. Everything came out great. Our family and I appreciated every detail that she did for us. Thanks again.
With an unexpected death of my mother, it was the first time I had to deal with this type of situation. Navaz Jasavala helped my family and I understand this new process with guidance and kindness. We were referred by a Modesto police officer who gave outstanding remarks. My family recommends Franklin & Downs. Thank you Navaz Jasavala & staff for all your help.
Jacquelyn Mello helped us with arrangements for my Fathers passing.
We couldn’t have asked for a warmer, more empathetic and professional person to help us through this difficult process.
Her kindness is greatly appreciated.
My father passed away in Modesto, Ca and his wishes were to be buried back home in Honolulu. I had no idea how to even begin this process or where to start. We worked with Jacquelyn at Franklin & Downs and she is compassionate, caring and guided me through the process of fulfilling my father’s wishes. Thank you so much Jacqueline!
During this difficult time we were handled with great care and compassion. Everything went as stated and we were very pleased with the service we received. Thank you to all of you!
I just want to say that the staff here was great. they were very professional and very accommodating to our every need. we had so many hiccups with the casket company that delivered our casket but they were able to make everything a smooth process and our service came out very nice the chapel was so pretty. they were also accommodating at the wake the let us choose our own song play list and the provided a lot of support for our family. i just want to thank everyone who works at the funeral home because even though it was a sad occasion you made my brothers funeral very nice and i would highly recommend you guys to anyone..
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
You are welcome to call us any time of the day, any day of the week, for immediate assistance. Or, visit our funeral home in person at your convenience.